If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. When you click Save for new files or Save As for existing files, click OneDrive or This PC and then pick a folder to save your file to. No matter which default setting you choose, you still can select the save location you want each time you save a file. Check the speed of the disks and the conection, I have found with the older engines when backing up to a share on another server that if there is a small drop in the network (Not enough to stop a connection) it can interupt the backup and cause it to fail. If you want to move your entire OneDrive to a different location (e.g., an external drive), see Change the location of your OneDrive folder. Check the items you wish to back up and click Start backup. You can opt to back up your desktop, pictures folder, and documents folder. In Windows 10 and earlier versions of Windows 11, open the OneDrive settings menu and click the Backup tab. If you want to change where your files are saved by default, read back up your folders with OneDrive. After OneDrive is up and running, you can use it to back up important folders. You can change your default save setting any time. Tip: You can use Files On-Demand to free up space or to make sure files or folders are always available on your device, even when you're offline.
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